Frequently asked questions
What is the time it takes to complete an embroidery application?
Our current turnaround time is 7-10 days. Day 1 begins after we have received the complete garment order and any approvals for digitizing or samples. Depending on the size of the logo it can stitched in 5min - 20min.
Are there limitations for the size of my design?
The max height for hats is 2.5 inches and max width is 4.0 inches. Our largest hoop at the moment allows for an embroidery area of 10.0 inches tall and 16.0 inches wide. Much of what we are able to do also depends on the material and shape of what you are wanting to decorate.
How durable are your embroidery applications?
Our embroidery processes utilize state-of-the-art machinery along with top-notch materials including backing, thread and more. Our embroidery applications are incredibly durable and will last through normal use and cleaning.
What kinds of thread do you use?
Advon is an exclusive Madeira thread distributor and we use their highest-quality thread in our applications. Specifically, Madeira has a wide-selection of thread that have benefits for different types of applications. Our embroidery experts have been working for years to help our clients in using the right type of thread for their applications to look great and last a long time.
What type of shipping options do you offer?
We ship via UPS and Spee-Dee regularly. FedEx shipping available upon request.
Can I get a discount on larger bulk orders?
Yes! The more you order, the less it might be per item. We have "tiers" of cost based on the quantity of what you order and your stitch count for decoration.
Can I supply my own apparel for you to embroider?
Absolutely! If you are supplying your own garments, they should either be new or garments in good condition that are freshly laundered and well organized.
OUR BRAND
At Advon, our brand is built on craftsmanship, reliability, and a genuine commitment to helping decorators succeed. For more than five decades, we’ve dedicated ourselves to delivering precise embroidery, premium supplies, and trusted service that supports the backbone of the decoration industry. We take pride in being a partner our customers can count on—whether you’re growing a startup shop or managing large-scale production.
Rooted in Maple Grove, MN, our team blends time-tested expertise with modern technology to ensure every stitch, every shipment, and every project reflects the quality Advon stands for. Our brand isn’t just about embroidery—it’s about empowering yours.